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Privacy Policy

Effective Date: August 8, 2026 | Operative Entity: The Pioneers India Private Limited

This Privacy Policy (“Policy”) describes how The Pioneers India Private Limited (“Incorvia”, “Company”, “we”, “our”, or “us”) collects, uses, stores, shares, and protects personal and corporate information obtained through our website, mobile applications, customer service channels, and professional compliance services.

We respect your privacy and are committed to protecting all personal and confidential data shared with us. By using our website or availing our services, you consent to the data practices described in this Policy.

1. Information We Collect

We collect information to provide seamless corporate registration, tax filing, and compliance advisory services. The information collected includes:

  • Personal Identifier Information: Full name, mobile number, email address, postal address, and contact preferences.
  • KYC & Identity Documents: PAN card, Aadhaar card, Passport, Voter ID, driving license, bank statements, utility bills, and passport-size photographs required for MCA/GST statutory filings.
  • Business Information: Proposed company names, director/partner details, registered office address proofs, MOA/AOA drafts, trademark details, financial statements, and ROC compliance records.
  • Technical & Usage Data: IP address, browser type, device information, operating system, and website usage logs.

2. How We Use Your Information

We use the collected information strictly for legitimate business and regulatory purposes, including:

  • Filing statutory applications with government bodies including Ministry of Corporate Affairs (MCA), Income Tax Department, GSTN, Controller General of Patents Designs and Trademarks (CGPDTM), DPIIT, and MSME Udyam.
  • Assigning Chartered Accountants (CAs), Company Secretaries (CSs), and legal consultants to process your files.
  • Communicating order status, compliance alerts, deadline reminders, and payment receipts.
  • Verifying client identities to prevent identity theft and financial fraud.
  • Improving our portal services, web applications, and customer support response times.

3. Data Protection & Confidentiality

Bank-Grade Security: All sensitive documents and personal data are encrypted in transit (TLS 1.3 SSL encryption) and stored securely. Access to client documents is strictly restricted to assigned CA/CS experts and compliance officers.

We implement stringent physical, electronic, and managerial procedures to safeguard your information against unauthorized access, disclosure, alteration, or destruction.

4. Disclosure of Information

We do not sell, rent, or trade your personal data to third parties for marketing purposes. Disclosures are limited to:

  • Government Authorities: Submission of registration forms, returns, and applications to MCA, GSTN, IT Department, Trademarks Registry, and licensing boards as instructed by you.
  • Certified Professional Partners: Assigned CAs, CSs, Advocates, and certified DSC vendors strictly on a need-to-know basis to fulfill your service order.
  • Legal Obligations: Where required by Indian law, court order, judicial subpoena, or law enforcement agency investigating fraud or regulatory violations.

5. Communication Consent

By providing your phone number and email address, you explicitly consent to receive transactional and operational communications via Email, Phone Calls, SMS, WhatsApp, and Website Notifications regarding your filing status, document requirements, invoices, and statutory compliance reminders.

6. Data Retention

We retain client documents and filing records for as long as necessary to fulfill the operational service requirements and comply with statutory record-keeping obligations under the Companies Act 2013 and Income Tax Act 1961.

7. Cookies & Tracking

Our website uses standard session cookies to maintain your login session, store active form selections, and analyze aggregated traffic data. You may disable cookies in your browser settings, though certain interactive features of the portal may be affected.

8. External Links

Our portal may contain links to official government portals (e.g., mca.gov.in, gst.gov.in, ipindia.gov.in). We are not responsible for the privacy practices or content of third-party websites.

9. Policy Updates

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our platform constitutes acceptance of the revised policy.

10. Grievance Officer & Contact

If you have any questions, concerns, or grievances regarding this Privacy Policy or your personal data handling, please contact our Data Protection & Grievance Officer at:

Grievance Officer: Compliance & Legal Desk
Entity: The Pioneers India Private Limited (Incorvia)
Address: Innov8 Bestech, 8th Floor, Sector 48, Gurugram, HR 122018
Email: support@incorvia.in | Phone: +91 92475 80131
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